Does Westbrook offer 'printed-for me' art prints?

Absolutely! Westbrook Print Shop offers printed-and-delivered-to-you art prints in the following sizes:  8x10, 11x14, 16x20, 18x24 and 24x36.  Our designs are printed on a smooth matte, 100% cotton rag paper that is archival grade, acid-free, substantial in weight in a neutral, warm white color that has a very subtle ‘vintage’ feel.  We love this fine art paper because it brings an elegant, quality look to the artwork. Please note that our fine art paper prints do not come framed.

Are your art prints framed?

Currently, we do not offer frames with our art prints. We purposely designed our prints in many of the most common art print sizes, making it easy for our customers to purchase beautiful (and affordable) frames that match their decor either online or locally.

What Do I Receive when I purchase a Digital Download?

When you purchase digital art prints, you receive the digital version of the artwork, not a paper print. Purchasing art prints digitally is a great way to get beautiful, high-quality art at an affordable price, especially since you receive multiple sizes of the design. Digital downloads are also a great option if you 1) are looking for a print to fit a unique frame size 2) want to print on a special print medium, for example a specific art paper type or 3) want to use the art print more than once for personal use, like giving it to a few different people on your gift list. You can learn all about accessing digital downloads here, and where to get your download printed here.

Where are the Digital Download art prints I just purchased?

Once your purchase is complete, Westbrook will send you an email containing all the art files just purchased. The email will be titled ‘Your art print downloads from Westbrook Print Shop’, so make sure to check your junk folder if you don’t receive this email.   For each design purchased, you’ll receive the digital files needed to print these popular print sizes:  8x10, 11x14, 12x16, 16x20, 18x24 & 24x36.  Open the email and download the files for safekeeping.  We strongly suggest downloading to a computer instead of your phone, since art files tend to be very large.

What size art prints am I able to print with my digital download purchase?

For each design, you’ll receive 3 ‘Ratio’ files, each properly sized so that the artwork is the correct length & width and in proportion.  When it’s time to get your artwork printed, just send the correct Ratio file for your chosen finished art print size as follows:

  • 4:5 Ratio - use this file for:  8x10, 11x14, 16x20 prints
  • 3:4 Ratio - use this file for: 5x7, 9x12, 18x24 prints
  • 2:3 Ratio - use this file for: 12x18, 20x30, 24x36 prints
How do I get my digital downloads printed?

We’ve written a special article with your options and our suggestions on how and where you can get your digital downloaded art printed,  Read it here.

What is your Return Policy?

Paper Prints - We accept returns for undamaged paper prints within 30 days of the purchase date for a full refund of the print purchase price (excluding the original shipping fee).  Customers are responsible to pay for the return shipping cost.  Please email us at to begin the return process.   If you are looking to exchange a print, please return it for a full refund and repurchase the item you want. 

Damaged or Defective - If you receive a damaged or defective print, please notify us at within 30 days of purchase, we will immediately replace/repair any print upon receipt of visual proof of damage (mobile phone pictures, etc).

Digital Downloads - Due to the nature of digital products being immediately accessible upon purchase there are no returns or refunds for our digital print downloads. Once payment has been processed and completed and the purchased art files have been sent via email to the email address provided as a part of the purchase process, each download purchase is considered final, non-exchangeable and non-refundable.  

So, before placing an order, please be thoughtful with your selection and be sure that our art prints will meet your needs. We’re happy to answer any questions you might have before ordering - get in touch at Thank you!